Refund
Policy
Effective for all Nyle Health plans and services
Refund Policy
We always strive to offer the best quality of care and services for our community. All the Services and Plans offered by Nyle Health are non-refundable due to the nature of personalised healthcare delivery.
However, if you are not satisfied with what you have received, we can provide a refund of the amount paid, provided you notify us within 3 days from the date of service delivery through any of the following:
Once we receive your refund request, it will be processed within 5 to 7 working days back to your original payment method.
Replacement & Extension Policy
A service extension or replacement is available only in the unlikely event of a defective or unsatisfactory service delivery on our part.
To request a service extension or replacement, please send us an email at:
This policy is valid for 3 days from the date you received the service. If 3 days have passed since service delivery, unfortunately we are unable to offer a replacement or extension.
Need help?
For any refund or replacement-related queries, reach our team at info@nylehealth.com or call 020 4729 6346. Our team will respond within 1 working day.